Lead Smarter. Communicate Better. Perform Without Burnout.

🧭 Welcome from Dr Rana

As we move into summer, many of us are transitioning—GCSEs and A-levels are behind us, and routines are shifting. For leaders in dentistry and healthcare, conversations around recruitment, retention, and sustainable performance are front and centre.

Whether you're managing a practice, raising a teen, or leading a team—you may find yourself shifting gears. Now is the perfect time to pause, reflect, and refocus. This month's newsletter gives you practical tools and powerful perspective to do just that.

💡 Recruitment & Retention: Human-Centred Solutions

Following Dr. Rana’s panel discussion at The Dentistry Show, it’s clear that recruitment and retention are ongoing struggles for many practices—but the solution isn't just about salary.

People want to feel valued, supported, and seen. Today’s top candidates are looking for:

• ✅ A sense of purpose

• ✅ A healthy, happy workplace culture

• ✅ Opportunities to grow—not just clock in and out

In the session, Dr. Rana shared:

• How to recruit intentionally, not reactively

• Ways to use social media to showcase your team culture

• Why wellbeing and alignment matter more than titles or pay

• How to use behavioural assessments to recruit team-fit, not just skills-fit

✨ Small shifts in how you lead, communicate, and present your practice can make a big difference in who you attract—and who stays.

🧪 Leadership Training in Action: Solving Challenges Through Improvisation

This month, MedDent worked with practice leadership teams through live interactive workshops, including sessions in applied improvisation—a surprising but powerful tool for identifying communication breakdowns, surfacing unspoken tensions, and sparking fresh solutions.

Why improv?
Because real growth happens when teams are willing to play, reflect, and adjust in the moment. It teaches adaptability, empathy, and clarity—three of the most vital skills in today’s high-pressure healthcare environment.

🧠 These sessions didn’t just build confidence—they gave teams a toolkit to navigate the complex dynamics of modern practice life.

🔄 Reflection: A Core Component of the NAIL-IT System

As parents, many of us are transitioning from exam season into summer mode. The shift from pressure to pause can feel disorienting—but it’s also the perfect moment for reflection.

Reflection is one of the most powerful components of the award-winning NAIL-IT Leadership system—the foundation of all MedDent programmes. It’s the piece most people skip, but it’s essential to create clarity, reduce pressure, and realign with purpose.

Take 10–15 minutes to ask:

• What did I learn from the way I supported my child?

• How did I lead under pressure?

• What would I repeat—or do differently?

• What worked well for them, and for me?

🧠 Studies show that reflection can improve goal clarity, emotional regulation, and performance by up to 25% (Grant et al., 2002).

✨ Don’t rush ahead—reflect to move forward with wisdom.

🧘‍♀️ BREATHE Dental Wellness: Recognised by Indemnifiers

This month, Dr. Rana presented the BREATHE Platform to leading UK indemnifiers. Their feedback? Powerful.

They recognised the platform’s potential to:

• Reduce patient complaints

• Improve team cohesion

• Build emotional intelligence across roles

That’s a major milestone in the national conversation around team wellbeing and risk mitigation.

The platform continues to grow with free access for all dental professionals, and bonus Silver content like:

• ✅ A micro digital detox poster

• ✅ Sleep tips

• ✅ Emotional regulation guides

👉 Visit the BREATHE Platform

🎧 Coming Soon: The NAIL-IT Leadership Podcast

We’re launching the NAIL-IT Leadership Podcast—named after the award-winning system that underpins all MedDent programmes.

Whether you're just starting to explore performance leadership or already immersed in your journey, this podcast will keep you learning, reflecting, and growing.

🎙 Topics include:

• Productivity without burnout

• Emotional intelligence for healthcare

• Real stories from real teams

• Deep dives into NAIL-IT’s six core pillars

✨ Whether you're walking the dog or driving to work—this will keep you inspired, focused, and fired up.

📰 Featured Articles This Month

🧠 Private Dentistry:
The Productivity Triad – Flow, Focus & Synergy
In this article, Dr. Rana explores why productivity isn’t about doing more—it’s about doing what matters, with rhythm and intention.

🗣 ADAM Journal:
The 5 Ps of Advanced Communication –
Learn to master:

• Power: How your presence impacts

• Persuasion: How to influence ethically

• Personality: Adapting to different types

• Purchase: Supporting decision-making

• Practicality: Keeping it real, simple, and actionable

🧩 The Probe Viewpoints:
From Awareness to Action –
Dr. Rana reflects on one of her favourite sayings: "Information is not implementation." This article introduces the NAIL-IT Leadership system as a practical framework for turning awareness into lasting behaviour change.

She explores how dental professionals can move from knowing what to do, to actually doing it—with the support of tools like the BREATHE platform, the NAIL-IT methodology, and MedDent’s tiered membership system.

💬 Leadership Tip of the Month: Communicate Before It’s Critical

Most teams don’t leave because of pay—they leave because of poor communication and unmet needs.

Don’t wait for someone to resign to ask how they’re doing.

• Schedule regular check-ins

• Ask open questions

• Act on what you hear

• Follow up with feedback

✨ The best leaders communicate before the crisis—not after.

💌 Ready for More? Let MedDent Support You

This month’s newsletter touched on:

• Productivity

• Communication

• Retention

• Feedback

• Team culture

• Reflective leadership

These aren’t just good ideas—they’re training pillars at MedDent.

If you want to avoid the costs of:

• 💸 Ongoing recruitment

• 📉 Burnout and absenteeism

• 😣 Team conflict and lost revenue

Then let’s help you lead smarter.

🚀 Explore how Gold or Titanium membership can support you today with full training in productivity, communication, emotional intelligence, wellbeing, leadership, and more.

👉 Explore MedDent Memberships

🫶 Until Next Time

At MedDent, we help you maximise potential, minimise stress, and master leadership.

📣 Please share this with your colleagues—we are stronger together 💙
👉 Visit our News & Media Page

Warm wishes,
Dr. Rana Al-Falaki
Founder, MedDent & BREATHE